GOT BURNING QUESTIONS?
Coming soon... We're still working on the script ✍️
In the meantime, if you have any brilliant brand recommendations or feedback you're dying to share, fear not! The Superette team is here to save the day. Just shoot us an email or slide into our DMs on social media, and we'll be there faster than you can say 'avocado toast'. Promise! 😉
Shipping
If you’re based in Europe, lucky you! 🎉
We can deliver your order right to your door (or to a local pick up point around you). From Luxembourg to Lisbon, Paris to Rome, Berlin to Brussels — we’ve got you covered.
We pack your goodies within 48–72 hours (business days only). ⏳
After that, the travel time depends on your delivery option + country:
1) Parcel shop delivery is usually a touch faster 🚴
2) Home delivery may take a smidge longer 🚚
Either way: worth the wait. Promise! 😉
Easy-peasy! After confirming your order, you’ll receive a tracking code by email.
1) 📦 If you chose parcel pick-up, you’ll also be able to select the Relay Point that works best for you.
2)🚚 If you went for home delivery, just follow the link in your email to see where your goodies are on their little journey to you.
Because waiting is easier when you can track the adventure. 😉
We like to keep it simple — and as budget-friendly as possible. 💸✨ Here’s the breakdown:
1) Luxembourg
🛍️ Free pick-up at our current pop-up store (3, rue Jean-Origer, L-2269 Luxembourg)
📦 Pick-up point (Mondial Relay): 6€
🏠 Home delivery (Mondial Relay or Post): 10€
2) France & Belgium
📦 Pick-up point (Mondial Relay): 6€
🏠 Home delivery (Mondial Relay or Post): 10€
3) Netherlands & Germany
📦 Pick-up point (Mondial Relay): 9€
🏠 Home delivery (Mondial Relay or Post): 13€
4) Spain & Portugal
📦 Pick-up point (Mondial Relay): 9€
🏠 Home delivery (Mondial Relay or Post): 14€
5) Italy
📦 Pick-up point (Mondial Relay): 9€
🏠 Home delivery (Mondial Relay or Post): 15€
6) Austria
📦 Pick-up point (Mondial Relay): 10€
🏠 Home delivery (Mondial Relay or Post): 15€
7) Poland
📦 Pick-up point (Mondial Relay): 9€
8) Other European countries
✈️ Shipping with UPS. Price is calculated automatically at checkout.
💡 We’re working on more cost-effective options for these destinations...
Products
Store
Come say hi at our pop up store in Luxembourg City 🇱🇺
3, rue Jean Origer L-2269 Luxembourg
Opening hours:
Tuesday - Saturday: 10am to 6pm
Sunday + Monday: Closed 😢