This Privacy Policy describes how www.superette.world (the “site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

We take our responsibility to protect your privacy very seriously. We will never release your personal information to any third party company for their mailing or marketing purposes when you make a purchase on our website, or sign-up for our newsletters or any other marketing material. We will only share your data when required by law and with organisations that provide essential services to process an order, i.e. delivery service and payment processing service. The details of our privacy policy are below.

Information we collect and how we use it

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

1. Website Visitors:

Our website collects some anonymous information on your visit to help us improve our website and service. This includes, but is not limited to, page visits, time spent on page, your location, referral source, searched terms, and discount codes used. 

2. Order information:

We collect some information that is necessary to fulfill and dispatch your purchase and communicate with you about your order. We collect your first and last name, billing address, delivery address, email address, phone number and payment details (including credit card numbers).

3. Online account:

When you set up an online account, we will collect your email address, so that you can keep track of your orders.

4. Email Marketing Subscribers:

If you choose to subscribe to our email marketing updates, we will collect your email address. This information is used to send out weekly updates with new products, brands, features and news regarding discounts or promotions. You can update your settings or unsubscribe from these at any time by using the unsubscribe links contained within our emails.

You may contact us at any time to request a copy of all data and information we hold on you as a customer. You may also contact us to amend or update your details at any time by emailing us on hello@superette.world

5. Payment:

If you place an order through our online shop your card details are processed by a third-party payment processor and are not held by us. More information about our third-party payment processor can be found below.

6. Third party services:

We use a third-party payment processor, Stripe, to assist in processing your payment information. Such third-party processors’ use of your personal information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this privacy policy. For more information, you may also want to read Stripe's Terms of Service or Privacy policy.